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Ben Wickstrom replied to Candice Howard's discussion 'Printers Not Working'
This could potentially be a couple different things. One of the most common things that we see is a bad wireless connection. Even if your computers show full bars on your connection, that doesn't mean that the connection is always…
Ben Wickstrom replied to Trent Stepp's discussion 'Volunteer Photos'
This is a feature in the Standard edition and above. If this is something you would like we could move you back up to the Standard edition.
Ben Wickstrom replied to Linda Hiatt's discussion 'Administrater'
Yes, two campus licenses allows you to set up administrators over both campuses. You can also do this with multiple licenses of either the Standard or Premium editions. You just need to create another campus under settings/campuses &…
Ben Wickstrom replied to Linda Hiatt's discussion 'Administrater'
They cannot be an administrator for more than one organization. You will need to remove them from the other organization first before adding them to the new account.
Ben Wickstrom replied to Wendy Willard's discussion 'Launch Day was Yesterday!'
I believe that must be a bug in the Campus information area. Just make sure it says eastern time zone in your account info area. The check-in screen clock is tied to your clock on your computer so make sure you have the correct time zone…
Ben Wickstrom replied to Wendy Willard's discussion 'Launch Day was Yesterday!'
Hi Wendy, I'll try my best to answer your questions.
1. KidCheck is not designed to be able to just scan a the guardian receipt to check out kids. There is a very big security risk in that which you already found. If…
Ben Wickstrom replied to Lynn Estby's discussion 'help, new user'
Are you using Internet Explorer? Go to http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx and make sure you have the latest version downloaded.
Ben Wickstrom replied to Lynn Estby's discussion 'help, new user'
Just click on the "My Account" tab, then below is a tab called "My Kids", click on that. Then there is an option for "Add a Child", make sure to save your changes. If you are having trouble seeing the tabs…
Ben Wickstrom replied to Ryan Foldhazi's discussion 'KidCheck on an iPad'
Unfortunately, the iPad/iPhone does not support Adobe Air or Java or have any USB ports for printers/scanners. It is very limited in the technology that is included in it. We have been able to get KidCheck to work on an iPad by using a…
Ben Wickstrom replied to Bethany Boring's discussion 'Parents checking into wrong class'
If they are still checked in you can go into the admin console (click on the admin console link in the check-in screen) and it allows you to move them to a different location.
If you don't notice until later in the week you could edit…
Ben Wickstrom replied to Bobbie Schmidt's discussion 'Reprint Name Tags or Receipts'
You would need to check them out and then check them back in. It would be a security risk to be able to allow the reprinting of a receipt. Someone could walk up and reprint a receipt and be able to check out a child who is not really…
Ben Wickstrom replied to Daniel Ball's discussion 'Android App Scanner'
I hadn't seen that before. Have you tried it at all?
Ben Wickstrom replied to Daniel Ball's discussion 'Android App Scanner'
I'm not sure this would work. A scanner is just an input device, no different than a keyboard. Whereas a smartphone isn't meant to be an input device. It has input functions but they are designed for input into the actual phone, not to a…
Ben Wickstrom replied to Bobbie Schmidt's discussion 'Checking in Kids that's parents/guardians do not come to church'
Maybe you could try something similar to what Chris suggested on the bus thread here: http://forum.kidcheck.com/forum/topics/check-in-for-busvan-riders
It is a similar situation in that they are not getting parents to create accounts.
Ben Wickstrom replied to Phillip's discussion 'Check Out'
At our church, we have parents walk up to each classroom and then the volunteer will verify that the security codes match up on the child's label and the guardian receipt before releasing the child to the guardian. We do not allow any parents…
Ben Wickstrom replied to Marilyn Smith's discussion 'Can't Get parents to complete registration'
Right from the check-in screen they can click on the "I do not have a KidCheck account" link and it only asks for basic info like name, phone number, etc. It usually takes less than a minute to add someone that way.
Profile Information
- Childcare Facility Name
- KidCheck, Inc.
- Childcare Facility Type
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Ben Wickstrom's Blog
Forum Spam
There was someone that sent out a spam message this morning to all the users on the KidCheck forum. We have suspended the user and deleted any posts from them. We apologize for this, however, it is one of the downsides to using a public forum.
Posted on October 8, 2010 at 10:40am
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