Check-Out Procedures

Putting thought into and determining your check-out procedures is just as important to children’s safety and parent satisfaction as a planned check-in process is.  We find that there can be confusion on check-out options, the best process to put into place and how to implement it.  This information is designed to help you feel more comfortable about and better understand check-out options so you can determine what works best for your organization.

Visual Check-Out:  The name badge and guardian receipt are designed to be the “lock and key” for check-out with their unique matching security codes.  Simply look at both the child label and guardian receipt to ensure the codes match.  Upon verification you can release the child to the guardian. KidCheck also a unique watermark feature for additional security matching. With visual check-out, everyone will be checked out of the system automatically at midnight.

Electronic Check-Out:  Electronic check-out takes visual check-out to the next level.  First scan the barcode on the child’s name tag to pull up the “Detail Lookup” screen.  This screen houses all the detailed child information including child/guardian contact information and listing of authorized and unauthorized guardians.  In the “Detail Lookup” screen, scan the guardian receipt barcode in the field “Scan in the Guardian’s Receipt”.  If they match, KidCheck processes the check-out and you’ll see the message “Successful Check-out”

Check-Out with Key Tag or Phone Number:   Parents can also either scan their key tag or enter their 10 digit phone number and select the children to check out, just as they did for check-in. You will still need to complete the visual or electronic check-out to implement security measures to ensure the authorized guardian/child match. 

Bulk Check-Out:  KidCheck also offers a bulk check-out feature so you can check-out all the children at once when you need to. For example, to generate check-out between a same day morning and evening service or class to start with a clean slate. (Available on Standard, Premium and Campus Editions)

Check-out Text Message:  For parents that have enabled text messaging, when someone other than the primary guardian checks a child out, the primary guardian will receive a text notification letting them know the child has been picked up.  More on text messaging can be found here.

Missing Label:  So, how do you process the secure release of a child if the guardian doesn’t have a label to check security codes against?  Easily and safely.  If a guardian attempts to pick up a child without a receipt because they say it was lost or their spouse forgot to give it to them, you can still ensure they are an authorized guardian. 

• Use the “Detail Lookup” screen to check the list of authorized and unauthorized guardians. 
• Leave the child safely in the room while you check. 
• Access the “Detail Lookup” screen either by: 
  • Scanning the barcode on the child’s label with the USB barcode scanner at the check in screen
  • Or through the Admin Console, through the “Admin Console” link in the top right corner of the check in screen
• View the authorized and unauthorized guardian names and photos to determine if you can release the child. If needed, you can ask for a driver’s license as proof of identification as well.
• Once verified on the guardian list, select their name from the “Child Check Out” field and choose “Finish”. Check-out is complete

How have you implemented your check-out process and at what level? We’re interested in what you’ve found works best to balance security, parent satisfaction and time.