Information, Resources and Updates for KidCheck Users
Administrater
I am not able to add one of my volunteers that has signed up as a guardian to my "custom administrator". She has signed in as an adult, but it acts like she has no account.
Also is there anyway that we can upload photos for our members ourselves? This would be so convenient for us as so many of our members do not know how to do it, or, are not able to.
Next question: Can it be changed or maybe a default setting that would automatically change the capitalization's or non capitalization in the names of our members. Some has used all caps, and some no caps?
Thank you,
Linda Hiatt
Also is there anyway that we can upload photos for our members ourselves? This would be so convenient for us as so many of our members do not know how to do it, or, are not able to.
Next question: Can it be changed or maybe a default setting that would automatically change the capitalization's or non capitalization in the names of our members. Some has used all caps, and some no caps?
Thank you,
Linda Hiatt
Views: 11
Replies to This Discussion
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Permalink Reply by Ben Wickstrom on -
In order to become volunteer or administrator you need to make sure that person has created a login account and not just a guardian account. The difference is with a guardian account, they would have just entered their information at your facility. While with a login account they have actually created a username and password so they can edit their information from home or anywhere else that has an internet connection.
You can absolutely upload photos of your members. Just go into the "People" tab and search for the person you want to add a photo for and click on them. Then you will have the option to add a photo. KidCheck actually uses a layering system with the photos so each facility can use their own photos instead of the photos the parent/guardian has loaded. So anytime they check-in at your facility it will show the photo you (the church) have uploaded regardless of whether or not the parent has uploaded their own photo. However, it does not delete the guardian's photo so they can still use that one at other facilities that use KidCheck.
The capitalization for names is dependent on how the guardians enter the information in. You have the ability to edit this assuming the guardian gave you permission to do so.
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Permalink Reply by Kevin Gillatt on -
I am trying to set up a new campus with a separate kidcheck account and add administrators that were a part of a previous campus, but their names do not show up when I type them in under adding user administrator, even thought they DO have login accounts-I had no problem adding them to our original campus as administrators...Do they have to actually log into the new campus as parents before they will show up on a new account/campus?
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Permalink Reply by Ben Wickstrom on
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They cannot be an administrator for more than one organization. You will need to remove them from the other organization first before adding them to the new account.
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Permalink Reply by Kevin Gillatt on
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Oh ok that makes sense. Thanks.
If the church had two campus licenses would you still have to remove a name from one campus to use them on the other? I wonder because I will be having leaders that will rotate at two different campuses. We won't need very many check-in stations for the new site initially so we went with a standard license and set up a separate account.
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Permalink Reply by Ben Wickstrom on
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Yes, two campus licenses allows you to set up administrators over both campuses. You can also do this with multiple licenses of either the Standard or Premium editions. You just need to create another campus under settings/campuses & locations.
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